Last updated: October 11, 2026

Lake Havasu Bike & Fitness (“we,” “us,” “our”) operates lakehavasubike.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you give us

  • Contact details such as your name, email address, phone number and mailing address when you fill out a form, create an account, place an order, or book a rental or repair.
  • Order and rental details, including items purchased or reserved and billing and shipping addresses.
  • Messages you send us through our contact form, email or phone.

Information collected automatically

  • Device and browser information, IP address, pages viewed, and the date and time of your visit.
  • Cookies that keep your cart, wishlist and login working, and that help us understand how the site is used.

Payment information
Payments are handled by our payment processor. We do not store your full card number on our website.

How we use your information

  • To process orders, rentals, repairs and returns.
  • To respond to questions and provide customer service.
  • To maintain your account and wishlist.
  • To protect the site from spam and fraud.
  • To improve our website, products and services.
  • To send updates or promotions if you have asked to receive them. You can unsubscribe at any time.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for that work:

  • Payment processors
  • Shipping carriers
  • Website hosting and security providers, including spam-filtering services that check form submissions
  • Analytics providers [delete if you don’t use analytics]
  • Email service providers [delete if you don’t send email newsletters]

We may also disclose information when required by law or to protect our rights, customers or property.

Cookies

You can block or delete cookies in your browser settings. Some features, such as the shopping cart and account login, will not work without them.

Data retention

We keep order and rental records for as long as needed for tax, accounting and warranty purposes. Contact form messages are kept for as long as needed to respond and for our records. You can ask us to delete your account at any time.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Links to other sites

Our site may link to manufacturer and other third-party websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us

Lake Havasu Bike & Fitness
151 Swanson Ave, Suite A & B
Lake Havasu City, AZ
Phone: 928-453-9777